Cookies
Cookies are small bits of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website. For example, your session (so you don't have to login again) or your shopping cart.
Cookies are also used to help us understand your preferences based on previous or current activity on our website (the pages you have visited), your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Here is an overview of the cookies that may be stored on your device when you visit our website:
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Category of Cookie |
Purpose |
|
Session & Security (essential) |
Authenticate users, protect user data and allow the website to deliver the services users expects, such as maintaining the content of their cart, or allowing file uploads. The website will not work properly if you reject or discard those cookies. |
|
Preferences (essential) |
Remember information about the preferred look or behavior of the website, such as your preferred language or region. Your experience may be degraded if you discard those cookies, but the website will still work. |
|
Interaction History (optional) |
Used to collect information about your interactions with the website, the pages you've seen, and any specific marketing campaign that brought you to the website. We may not be able to provide the best service to you if you reject those cookies, but the website will work. |
|
Advertising & Marketing (optional) |
Used to make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance. Note that some third-party services may install additional cookies on your browser in order to identify you. You may opt-out of a third-party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard those cookies. |
|
Analytics (optional) |
Understand how visitors engage with our website, via Google Analytics. Learn more about Analytics cookies and privacy information. The website will still work if you reject or discard those cookies. |
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
We do not currently support Do Not Track signals, as there is no industry standard for compliance.
Privacy Policy
This privacy policy applies to Virgin Hill Coffee. We are committed to protecting your privacy. The information collected while visiting our site and placing orders is only used for our own private records and is not shared, sold, or traded. Information collected during the checkout process is only used to assist us in processing orders.
If you place an order through us, we request certain personally identifiable information from you on our order form. You must provide contact information such as name, email address, address, and purchase information (such as credit card number and expiration date). We use this information for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you. When you provide us with personal information, we imply that you consent to our collecting it and using it for that specific reason only.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All credit card data entered on our site is processed through our payment gateway. All information entered on our site is encrypted using secure socket layer technology (SSL). We do not store full credit card credentials on our servers. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Virgin Hill Coffee, along with our third-party providers, may automatically collect information about you to assist us in better serving our customers. Some information includes but is not limited to, operating system, device, IP address, referral, as well as other actions that have taken place on our website. Information collected by Virgin Hill Coffee is for our private records only. We restrict access to your orders to those employees who need to know that information to provide products or services to you. Personally identifiable information is not available to any third party via our website or through other means.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you should have any questions about our policy, feel free to contact us using the contact information listed here.